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Departments

We solve complex problems everyday in the name of our core mission to store the world’s information and make it universally accessible to our users. But what makes working at Paragon truly unique is the workplace culture that encourages innovation and a healthy disregard for the impossible, and the secret ingredient that makes Paragon a great place to work is: our people.

Sysops
Sysops

Our Systems Operations team keep our infrastructure and network in tip-top condition.

They make sure it is working efficiently so that our customers experience a smooth running and reliable service. Providing the technical solutions our customers want is one of the cornerstones of our business and our Sysops team make this happen.

50,000+

web requests handled every second

6650

metres of patch-panel cable in 1 row of servers in our datacentre

46,400,000

Approximate Mhz of combined processor speed

120

metres of network cable in each 40 server rack

Matthew - Systems Administrator

Matthew
Systems Administrator

"I get to work with some amazing people and great technology, everyday there is a new challenge and a new opportunity to make our service and products better."

Support
Support

We want our customers to be happy and our Customer Support team are at the forefront of this.

They are passionate about what we do and about helping our customers. With excellent knowledge of our products and services they can help with a wide range of issues from the most basic to the highly technical.

40,000+

tickets per month

15,500+

phone calls per month

197,000+

domains under management

80,000+

support man hours dedicated to our customers each year

Zak - Customer Support Team Leader

Zak
Customer Support Team Leader

"I get to interact with customers and provide support to help resolve problems/issues. I also get to enhance my knowledge on a variety of different subjects on a daily basis. Most of all the satisfaction of being able to problem solve and go that extra mile to help a customer."

Migrations
Migrations

Our migrations team, based in Paragon’s office in Sofia, Bulgaria, provide a great service for new customers.

They will migrate websites, applications, VPSs or Dedicated Servers and will do this quickly and with little or no downtime.

1000s

of websites migrated per month, almost always quicker than the customer expects

Love

we just love moving websites, fixing them and seeing them run so much better on our infrastructure

Simple

we make it as easy as possible to move hosting to one of our brands

Megapark

Sofia’s premium office building, right next to the Mall

Stefan Kolev - Site Migration Expert

Stefan
Site Migration Expert

“I have the opportunity to work in an international environment and the chance to meet people through migrating their websites, which represent their interests, passions, dreams that have been, are and will become.”

MSD
MSD

Our Managed Service Division look after some of our largest and most complex customers as well as focusing on new business development.

With dedicated technical people as well as account managers and live chat agents we can tackle any enquiry and find the right solution.

Unlimited

bespoke hosting solutions.

Dedicated

to looking after our customers.

5

new MSD customers per month, and growing.

3

brands to meet our customers’ needs.

Akin - Business Development Executive

Akin
Business Development Manager

“Every day is different. I deal with almost every department within the company on a daily basis; from the support staff, to the development team, to the directors.“

Marketing
Marketing

Marketing is the department that makes sure people know what is going on at Paragon and our brands.

With news about promotions, new products, upcoming campaigns and much, much more they communicate our message. The team maintains a high level of interaction with our customers through social networks and forums, and by doing so we keep them up to date as well as getting valuable feedback.

5,545

words blogged each month

1,470+

5* customer reviews

6,592

Tweets tweeted

2.4KG

of Super Noodles consumed each month

Aliysa - Product Manager

Aliysa
Product Manager

“There's never a dull second in the Marketing department. Being part of an agile company within a fast paced evolving industry means we have to think fast and act fast, in the past we've taken an idea and turned it into a live campaign within a few days.“

Dev
Dev

Our in house development team create all our systems.

They give them the functionality that our people and our customers need, and, as all our systems are bespoke, we can easily update them to meet changing demands.

2000+

SVN commits in the last year

86,000+

lines of code on a code base

11

different files formats/programming languages

12+

different projects

Vlad - PHP Developer

Vlad
PHP Developer

“It is really exciting to be a part of a company that is experiencing such a rapid growth and being in the centre of technological innovation. I am supervised by a person with a strong software engineering background and every day my skills are developed further. One of the really important points of working at Paragon is the friendly atmosphere we have in the office. Even our office dog never barked at me.“

Digital
Digital

Our Digital & Design team create and enhance our company brands.

They build and design our websites, company literature, ads and systems working closely with both Development and Marketing. In short, they make Paragon look good!

11,705

Lines of custom framework code

15+

simultaneous ongoing projects

15+

Software packages involved in 1 project

Polyvalent

All the skills of a small digital agency

Chris - Head of Digital

Chris
Head of UX

"Every day the team and I get to come into work and do what we love; to design, create and innovate across multiple disciplines - producing websites, interfaces and artwork that give character to our brands and push the company to the forefront of what is a fast-paced and exciting industry".

HR
HR

HR covers everything to do with our people.

The company and the people grow and develop together; HR works to support this and help both to achieve success.

Engagement

we want people to enjoy working here

100+

Paragoners

2 Offices

UK & Bulgaria

Talent

people are recognised for their talents and abilities

Sophie - HR Manager

Sophie
HR Manager

"It’s always exciting to work with talented and passionate people, especially at a company that values what each individual has to offer; this makes working at Paragon a real pleasure."