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Careers

We want our employees to thrive, flourish and enjoy themselves. We believe that knowledge should be shared and we put this into practice every day. If you demonstrate passion and commitment then we will be happy to support your development and there will be opportunities for you to grow your career and progress within the organisation.

As well as permanent jobs we offer internships, placements and work experience. These range from 1 week work experience required by schools to 1 year internships for student placements.

If you would like to join the team please get in touch with us. If you are interested in a particular vacancy then please specify this in your email. Send your details to jobs@paragon.net.uk

Current Vacancies

  • Sytems Administrator

    sysops
    sysops

    Sytems Administrator

    Specialising in pairing cutting edge technology with exceptional customer support Paragon Internet Group has experienced strong organic growth, and today hosts over 500,000 websites, for 120,000+ customers. Our market leading Cloud shared hosting platform coupled with our bespoke managed solutions places us as one of the UK’s fastest growing companies in the web hosting market.

    Working out of our own datacenter in Slough, life at Paragon is fast-paced, exciting and fun. We are all very different but strongly believe in working as a team and supporting each other. We share a love for technology and for helping our customers and are always aiming to be the best at what we do. As well as a vibrant working environment, excellent career progression is provided.

    What you'll be doing...

    We are looking for an passionate and talented Linux Systems Administrator to join our SysOps department. The successful candidate will be responsible for:

    • Provisioning and deploying hardware and software solutions for our managed customers
    • Proactive maintenance, upgrades and monitoring of shared hosting and dedicated systems
    • Responding to queries and requests from customers regarding their solutions
    • Fault diagnosis
    What we are looking for...

    Outside of these technical responsibilities the successful candidate must possess strong interpersonal skills, a desire to provide excellent customer service, and a strong work ethic. The ideal candidate will display desire and passion for extending their knowledge and familiarity with the technologies we use which include but are not limited to:

    Familiarity with at least one scripting language for automation is also desirable.

    • Linux, Apache, MySQL and PHP based web hosting solutions
    • Nginx
    • Varnish
    • Nagios
    • Puppet
    • Networking - OSI layer, TCP/IP, routing, subnetting, Juniper/Cisco
    Working pattern

    We are a 24x7 business and so the successful candidates will be required to work shifts, which will include some evenings and nights on a rotational basis.

    Salary

    A formal degree or qualification would be favourable however relevant experience will also be acceptable. Candidates will be judged solely on their ability and experience. The expected salary will be £25,000 - £35,000 depending on experience.

    How to apply

    If you wish to apply, please send your CV and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to michael@paragon.net.uk

    Michael Head of Systems Operations https://www.paragon.net.uk/assets/images/team/michael_mcclintock.jpg
  • Senior JavaScript Engineer

    digital
    digital

    Senior JavaScript Engineer

    Our focus is on innovation and optimisation, developing as much in-house as possible rather than outsourcing or buying substandard “off the shelf” software and services. We have beautiful websites, systems and our very own responsive UX framework / pattern library.

    With many exciting projects in the pipeline, we are seeking an experienced, enthusiastic and talented J​avaScript Engineer t​o join our in-house development team. This is a permanent position with real career progression and the opportunity to further develop your skills and knowledge under the guidance of industry veterans.

    What you'll be doing...
    • MEAN Stack ​development of internal and consumer facing tools
    • OO ​component development for our internal UX framework (akin to Twitter Bootstrap)
    • Engineering appropriate u​nit testing, ​b​uild ​and d​eployment ​scripts
    • Collaboration with the frontend team to build beautiful interfaces and user experiences
    • Following strict c​oding standards ​and maintaining a m​eticulous codebase
    What we are looking for...
    • 4+ ​years commercial experience
    • Expert knowledge of designing m​odular, ​o​bject-oriented J​avaScript
    • Experience with j​Query /​ M​ongoDB /​ E​xpress.js /​ A​ngular.js /​ N​ode.js e​tc
    • Experience launching and supporting consumer facing products
    • Experience using version control (S​VN/​G​it)​
    Working pattern

    You will report to our Head of UX and be expected to work on multiple projects at any one time. Position is based on a 40 hour working week.

    Salary

    Negotiable depending on experience.

    How to apply

    If you wish to apply, please send your CV and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to chris@paragon.net.uk

    Chris Head of UX https://www.paragon.net.uk/assets/images/team/chris.png "Every day the team and I get to come into work and do what we love; to design, create and innovate across multiple disciplines - producing websites, interfaces and artwork that give character to our brands and push the company to the forefront of what is a fast-paced and exciting industry".
  • Frontend UI Web Developer

    digital
    digital

    Frontend UI Web Developer

    At Paragon our focus is on innovation and optimisation, developing as much in-house as possible rather than outsourcing or buying substandard “off the shelf” software and services. We have beautiful websites, systems and our very own responsive UX framework and pattern library.

    With many exciting projects in the pipeline, we are seeking an experienced, enthusiastic and talented Front End UI Web Developer to join our small in-house digital team, based in Slough.

    This is a permanent position with real career progression and the opportunity to further develop your skills and knowledge under the guidance of industry veterans.

    What you'll be doing...
    • Agile development of internal and consumer facing tools
    • Agile development of our key brand websites
    • Ongoing development of our internal UX framework (akin to Twitter Bootstrap)
    • Development of rock solid, cross-client compatible, email templates
    • Meticulous approach to testing, debugging and project polishing
    What we are looking for...
    • 3+ years commercial experience
    • An impeccable eye for design and detail
    • Solid knowledge of HTML5 / CSS3 / JavaScript (ES5/6) / Responsive Design
    • Expert understanding of cross-browser standards and support
    • Experience using version control (SVN/Git)
    • Experience of Node.js/Angular.js not crucial but beneficial
    • An inquisitive, forwarding thinking approach to UX

    Whilst a degree level qualification would be beneficial, more emphasis will be placed on past experience, current ability and personality of the candidate.

    Working pattern

    You will report to our Head of UX and be expected to work on multiple projects at any one time. Position is based on a 40 hour working week.

    Salary

    Negotiable depending on experience.

    How to apply

    If you wish to apply, please send your CV and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to chris@paragon.net.uk

    Chris Head of UX https://www.paragon.net.uk/assets/images/team/chris.png "Every day the team and I get to come into work and do what we love; to design, create and innovate across multiple disciplines - producing websites, interfaces and artwork that give character to our brands and push the company to the forefront of what is a fast-paced and exciting industry".
  • Website Migration Expert - Bulgaria

    migrations
    migrations

    Website Migration Expert - Bulgaria

    You will be responsible for managing the migration of websites from other hosting providers to ourselves. The position requires meticulous attention to detail and problems solving abilities.

    We are located in the prime business district of Sofia, Megapark on Tsarigradsko Shosse Boulevard, and offer a friendly, modern and relaxed working environment.

    What you'll be doing...
    • Migrating between 5 and 20 websites per day. These can range from small hobby sites to the main websites for large multinationals.
    • Using FTP, SCP and Linux command line tools to copy files and export/import databases
    • Dealing with customers from around the world
    • Updating configuration files, fixing basic problems with scripts, and debugging common website errors.
    • Documenting processes and procedures in detail
    What we are looking for...

    There are no prerequisites for this position apart from the ability to learn quickly, a friendly and approachable manner and excellent written and spoken English. However, experience of any of the following would be desirable:

    • Hosting environments (such as cPanel or Plesk)
    • Web development experience with database driven applications
    • Website software (such as WordPress or Dreamweaver)
    • Web Development languages (such as PHP or JavaScript)
    • Linux CLI, SCP, FTP, WGET, LFTP, MySQL, MSSQL
    • Linux distributions and management

    90% of the websites you will migrate are written in PHP, utilizing MySQL databases however sites can range from plain HTML to complex multi-server setups with other scripting technologies such as Python or Ruby on Rails. This position is therefore open to those with a wide range of abilities and experience levels, and salaries are therefore flexible.

    Working pattern

    This position will be on 40 hour week basis. Your specific hours will be agreed with your manager.

    As part of a larger UK company we also offer the opportunity for secondments and exchanges with our staff in the UK.

    Salary

    This position offers competitive remuneration, dependent upon experience.

    We will provide full training and as your abilities, knowledge and performance levels grow, this will be recognised and rewarded accordingly.

    How to apply

    If you wish to apply, please send your CV (in English) and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to jobs@paragon.net.uk

    Stefan Site Migration Expert https://www.paragon.net.uk/assets/images/team/stefan.jpg “I have the opportunity to work in an international environment and the chance to meet people through migrating their websites, which represent their interests, passions, dreams that have been, are and will become.”
  • Live Chat Sales Agent - Bulgaria

    msd
    msd

    Live Chat Sales Agent - Bulgaria

    We are looking for Live Chat Agents to work closely with our Business Development Teams and Support Teams in Bulgaria and the UK.

    We need a star communicator with the ability to utilize technical knowledge, customer service and sales techniques to respond to customer queries in a timely manner and grow our current customer base through Live Chat.

    We are located in the prime business district of Sofia – Megapark on Tsarigradsko Shosse Boulevard and offer a friendly, modern and relaxed working environment.

    What you'll be doing...
    • Taking inbound sales chats and dealing with customer enquiries, as well as offering other services that the company can provide
    • Answering any queries that the customer may ask or transferring them to the relevant department
    • Deliver a consistent and professional approach on every contact
    • Having a thorough knowledge and understanding of the company’s products and services
    What we are looking for...
    • Passion for making customers happy
    • General IT knowledge
    • Confident and capable of working on own initiative
    • Excellent verbal & written communication skills in English
    • Strong attention to detail
    Working pattern

    This position will be on 40 hour week basis. Your specific hours will be agreed with your manager.

    Salary

    Between 700 to 1,000 BGN NET, Salary + Commission

    We will provide full training and as your abilities, knowledge and performance levels grow, this will be recognised and rewarded accordingly.

    How to apply

    If you wish to apply, please send your CV (in English) and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to jobs@paragon.net.uk

  • Business Development Executive

    msd
    msd

    Business Development Executive

    You will be responsible for managing solution sales; identifying opportunities, developing proposals that support business objectives and closing successful and profitable long-term relationships with large corporate and public clients.

    What you'll be doing...
    • Be responsible for the full sales cycle from lead to close
    • Be expected to meet and exceed a monthly sales target
    • Work closely with technical engineers to provide the right solution to the customer
    • Maintain constant communication with the customer to ensure you know how they are using the product/service
    What we are looking for...
    • Strong demonstrable track record in sales management and delivering revenue and profit growth
    • Proven ability to manage strategic relationships
    • Excellent verbal and written communication skills
    • Drive and ambition with the desire to succeed
    • Natural communicator and rapport builder
    • Solid presentation skills
    • Willingness to learn
    • Strong commercial awareness
    • Strong organisational skills
    • Full, preferably clean, UK driving licence
    Working pattern

    This position will be on a Monday to Friday, 40 hour week basis. Your specific hours will be agreed with your manager.

    Salary

    £21,000 per annum basic, OTE £27,000+ per annum

    We will provide full training and as your abilities, knowledge and performance levels grow, this will be recognised and rewarded accordingly.

    How to apply

    If you wish to apply, please send your CV and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to jobs@paragon.net.uk

    Akin Business Development Manager https://www.paragon.net.uk/assets/images/team/akin.png "I love my job because every day is different. I deal with almost every department within the company on a daily basis; from the support staff, to the development team, to the directors."
  • Internships, Placements, Work Experience

    all
    all

    Internships, Placements, Work Experience

    From 1 week of work experience to 1 year internships, we are happy to consider a variety of placement options in our different departments.

    What you'll be doing...

    This will depend upon the type of placement but we will make sure that your time with us is productive and offers you the opportunity to learn and build your skills and experience.

    What we are looking for...
    • Enthusiasm
    • A desire to learn
    Working pattern

    Our placements will usually be based on a Monday to Friday, 40 hour week basis. Your specific hours will be agreed with your manager once details of the type of placement are confirmed.

    Salary

    Work experience for school aged students is usually unpaid. Internships for placement students are paid, the salary will be agreed at the time of offer.

    How to apply

    If you wish to apply for a placement or work experience with us, please send your CV and a covering letter giving the details of the type of placement that you are seeking and why you wish to do your work experience with Paragon, to jobs@paragon.net.uk

    Will Social Media and Digital Marketing Intern https://www.paragon.net.uk/assets/images/team/will.png "My time so far at PIG has been such a positive experience. It's helped me develop a practical understanding of my field of study (marketing), experience first-hand how a fast growing business evolves and I've also learnt so much about web hosting - and technology as a whole - which was totally unexpected. I feel confident that I'll be able to achieve the high results I hope for when I go back to Uni, thanks to my time at PIG"
  • Customer Support

    support
    support

    Customer Support

    Working as part of our Customer Support team you will provide excellent customer service dealing with all customer enquiries relating to the services offered by the company via telephone, support tickets and emails. You will need to be able to gather accurate and relevant information through listening, effective questioning and reading ticket/email history; strong communication skills and a good eye for detail are essential. Full training will be provided on all our services, systems and products.

    What you'll be doing...
    • Be the first point of contact for customer technical, renewals, orders, billing, account enquiries via telephone, e-mail
    • Ensure all enquiries are logged and kept up-to-date and all problems followed through until resolved or concluded
    • Ensure customers are kept up-to-date with developments
    • Ensure all enquiries are resolved in line with the department SLAs & KPIs
    • Escalate problems to a team leader where necessary
    • Create knowledge base articles for the company
    • Processing refunds and cancellations
    What we are looking for...
    • Excellent communication skills
    • Team working
    • Self-motivation and enthusiasm
    • Attention to detail
    • Problem solving ability
    • An interest or experience in IT/technology
    • Confident using computers
    Working pattern

    This position works on a shift pattern of 4 days on, 4 days off alternating monthly between early shifts (7am to 7pm) and late shifts (12 noon to 12 midnight). These are the current timings but please note that they are subject to change and in the future you may be required to work night shifts.

    Salary

    £16,000 per annum

    We will provide full training and as your abilities, knowledge and performance levels grow, this will be recognised and rewarded accordingly.

    How to apply

    If you wish to apply, please send your CV and a covering letter explaining why you wish to join Paragon and what you will be able to bring to the role, to jobs@paragon.net.uk

Notes 1) Recruitment agencies please note that it is Paragon's policy to only work with organisations for whom we host both their primary website and email. 2) Paragon Internet Group Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Kayleigh - Customer Support Team Leader

Kayleigh
Customer Support Team Leader

"Everyone at Paragon works as a team, people are friendly, approachable and always willing to help.
When I first started working for Paragon, I had not had any previous experience working in the web hosting industry, that didn't matter because the Directors and staff were always willing to answer my questions and go that extra mile to help me out when needed. It is amazing how much I learned in such a short space of time. There are a lot of opportunities at Paragon for people who are willing to work hard and I definitely take advantage of this. I wouldn't ever want to work anywhere else.”